Client centre: send us your documents
Upload statements, payroll details and other documents securely. Please don’t send them by regular email.
Submit payroll hours
Enter hours, extra pay and any new hires or departures for this pay period. We email you a reminder before every deadline.
Submit payroll hoursUpload your documents
Our secure client portal is being set up. Until it’s ready, we’ll email you a secure upload link for each request. Questions? Call 416-519-0787 or email info@parkwaycpa.ca.
What to send, and when
| What | When it’s due |
|---|---|
| Bank and credit card statements (Small Business package) | Every quarter, by January 15, April 15, July 15 and October 15 |
| Bank and credit card statements (Growing and Established Business packages) | Every month, by the 10th |
| Payroll hours and changes: new hires, leavers, raises, time off | 3 business days before each pay date |
| Sales reports or franchisor statements, if you have them | With your bank statements |
| Year-end package: asset purchases, loans, inventory, our questions | Within 30 days after your year-end |
| Personal tax slips and receipts | By March 31 |
| Any letter from CRA | As soon as you receive it |
We’ll remind you
Before each payroll deadline, and when statements are due, you’ll get an email with a link to submit or upload, followed by a last-call reminder on the due date. If you’ve already sent it, just ignore the reminder.
Tips for faster uploads
- Download statements from online banking as PDF files, one per account per month
- Name files clearly, for example “Chequing October 2026”
- Never send SINs, passwords or statements by regular email
- If something is missing or unusual, add a short note with your upload
Who to contact
Payroll questions: payroll@parkwaycpa.ca. Invoices and package payments: billing@parkwaycpa.ca. Everything else: info@parkwaycpa.ca or 416-519-0787.